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Boys Basketball State Tournament Spectator Information

Boys Basketball Refund Information


The Alamodome box office cannot refund any tickets that were purchased online at

Please understand that Ticketmaster is currently dealing with an unprecedented amount of show cancellations and postponements. It will take time for Ticketmaster to process your refund.



Patrons who purchased a parking pass, along with their tickets, will not be able to go into their Ticketmaster account to request a refund for both parking and tickets.

Please use the online chat button below here, or call Ticketmaster client support at 800-653-8000 (please note that the phone lines are extremely busy right now)



If you are a high school that mailed in an order form for the 2020 Boys Tournament please email to discuss your options.


Alamodome Clear Bag Policy

To provide a safer enrivronment for the public and in order to expedite fan entry into the Alamodome, we have implement a Clear Bag Policy (similar to the NFL Clear Bag policy) that limits the size and type of bags that may be brought inot the Alamodome. The clear bag guidelines can be found here. All spectators will need to comply with the clear bag policy for entry into the stadium.  

Visit San Antonio Information 

For information about visiting San Antonio, click here

Session Information 

Each session is two games. To attend more than one session a day, you will need to purchase a session ticket for each one. 

A session ticket is only good for the two games during the session that it is bought for. Each day there are three (3) sessions. After each session the stadium is cleared and all spectators must leave, including All-Tournament ticket holders. 

Session Number

Game Times

Session 1 (Thursday)

Session 4 (Friday)

Session 7 (Saturday)

8:30 am and 10:00 am games


Session 2 (Thursday)

Session 5 (Friday)

Session 8 (Saturday)

1:30 pm and 3:00 pm games


Session 3 (Thursday) 

Session 6 (Friday)

Session 9 (Saturday)

7:00 pm and 8:30 pm games




General ticket sales for the 2021 tournaments are postponed until September 1, 2020. 


Parking Information 


  • Lot A - Disability Access Parking, Drop-off for mobility impaired, and Permit Parking Only.  No General Parking.  
  • Lots B and C – General Parking.  Parking gates open two hours before event doors open.  No tailgating or overnight parking. 
  • Disabled Veteran - In accordance with Texas State Law, vehicles with the following license plates receive complimentary parking in any of the lots allowing paid parking, if being used in the transportation of the person who registered the license plate:  Disabled Veteran, Congressional Medal of Honor, Former POW, Pearl Harbor Survivor, Purple Heart, Legion of Merit, Air Force Cross, Distinguished Service Cross, or Navy Cross.
  • Major event parking - Patrons should plan to arrive at least 2 hours before start of event.  We strongly encourage the use of VIA Park and Ride service.
  • Lot A is designated for Disabled and Permit Parking only.


The Downtown trolley yellow route (which drops off on the north side of the Alamodome) has been replaced by the ONE HUNDRED PRIMO.  It travels to Sunset Station, Monday through Sunday, from 4:22am until Midnight. Cut and paste the link below to see a route map on the VIA website.

If you are staying downtown, this is an easy way to get to the Alamodome without the hassles of traffic and parking.

The regular bus routes on Cesar Chavez Street are 26 and 30  and the hours are Saturday—Sunday from 6:00am to 11:00PM.


Try this convenient way to get to events at the Alamodome: San Antonio B-Cycle bike sharing. Two locations at the Ellis Alley Park & Ride and Sunset Station currently service the Alamodome area. Check out bikes from 53 popular locations in and around downtown and along the Mission Reach of the San Antonio River. Buy an annual membership in advance or for the day or week on demand at any kiosk. You can download the B-Cycle smart phone app to help plan your trip.

Prohibited Items


To ensure the safety of every guest, all persons will be subject to a bag check and a security scan. Items not permitted into the Alamodome must either be returned to your vehicle or be discarded. In order to urgency the process, please leave any unpermitted items in your vehicle. Staff may not store or hold items for you. Please plan accordingly to allow time for these extra security procedures upon entering the Alamodome. The following items are not allowed in the Alamodome:

  • Weapons
  • Outside food and beverage
  • Glass of any kind
  • Flags with poles
  • Backpacks
  • Coolers
  • Helium balloons
  • E-Cigarettes
  • Video cameras/and or recording devices
  • Point and shoot cameras only, detachable lenses are not permitted
  • Noisemakers of any kind
Live Streaming

Using live streaming sites including Facebook Live, Instagram Live, Twitter Live and YouTube Live to stream the game is strictly prohibited and in direct violation of the UIL’s agreement with its broadcast partners. Please notify media, fans and parents of this policy.